Our platform operates on a bi-directional interface with Quest Diagnostics.

For Patients, this means simplified ordering, digitized results, and AI-supported result tracking.

As an additional convenience, your results are automatically posted to your myquest.com account.

(866) 697-8378 = MyQuest Support. For assistance with orders, test results, and related inquiries. Support available Mon — Fri, 8:00am — 4:00pm central time.

Samples can be submitted at over 2,500 Quest Diagnostic Patient Service Centers nationwide.

Use the Center Locator to find a convenient location.

Due state specific restrictions, our services are currently not available to residents of NY, NJ and RI. We are unable to partner with PSCs (Patient Service Centers) located in these states.

Bring an ID and the lab requisition form to your appointment. Average visit takes 10 minutes.

You will be able to download your lab requisition form after placing the order.

For best results, a good nights sleep and a 12 hour fast are recommended.

The more precise and specialized the test, the more processing time is required. For this reason, multi-day turnaround times can be expected for the following test categories:

Allergy Panels

Autoimmune Panels

Cardiac Panels (advanced)

Genetic & Genomic Tests

Heavy Metal Testing

Hormone Panels

immunoassays

Micronutrient Panels

Stool Analysis

Biomarker: individual, measurable signals of biological activity. BioMaps are comprised of biomarkers.

BioMap: a diagnostic panel, comprised of a group of related biomarkers. By analyzing multiple biomarkers synchronously, BioMaps provide a much deeper view of health, uncovering patterns of disease years before symptoms escalate.

Reference range: the “normal” range established from the general population.

Optimal range: a narrower range, within the reference range, that reflects peak function (not just absence of disease).

Qualitative test: indicates presence or absence (e.g., positive/negative).

Quantitative test: provides numerical measurement (e.g., mg/dL, ng/mL).

Serum: the liquid portion of blood after clotting; does not contain clotting factors.

Plasma: the liquid portion of blood with clotting factors intact (requires anticoagulant).

Whole blood: blood drawn without separation of cells or plasma.

Assay: a test to measure the presence or concentration of a substance.

Immunoassay: a test using antibodies to detect specific proteins, hormones, or antigens.

Antibody: a protein produced by the immune system to neutralize antigens.

Antigen: molecule or protein that triggers an immune response.

Total: measures all forms of a substance (bound + unbound).

Free: measures the active, unbound form of a hormone or molecule.

Bound: the portion of a molecule (e.g., hormone) attached to a carrier protein.

Enzyme: a protein that speeds up chemical reactions in the body, such as breaking down food or repairing tissues.

Hormone: produced by glands of the endocrine system, hormones are chemical messengers that travel through the bloodstream triggering specific biological responses. Hormones come in difference classes including peptide hormones (e.g., insulin, oxytocin), amine hormones (e.g., adrenaline, thyroid hormones) and steroid hormones.

Steroid: steroids are a specific class of hormones derived from cholesterol. Steroid hormones include cortisol (stress hormone), aldosterone (regulates salt/water balance), and sex hormones (e.g., estrogen, progesterone, testosterone).

Proteins: essential molecules that perform nearly every function in the human body. Made from chains of amino acids, there are thousands of unique proteins in the body—each with a specialized role.

Diagnostic units of measure are typically expressed as a combination of a metric prefix (e.g., pico, nano, micro, milli) and the volume or mass base (e.g., per mL, per L, per g).

pg: Picograms

pg/mL: Picograms per milliliter

ng/mg: Nanograms per milligram

ng/dL: Nanograms per deciliter

ng/mL: Nanograms per milliliter

nmol/L: Nanomoles per liter

mcg/dL: Micrograms per deciliter

umol/L: Micromoles per liter

mg/dL: Milligrams per deciliter

mg/mmol: Milligrams per millimole

mg/mL: Milligrams per milliliter

mg/L: Milligrams per liter

mmol/L: Millimoles per liter

mg/g: Milligrams per gram

g/dL: Grams per deciliter

Assuming a sample has not been submitted — an order can be cancelled (for a refund) within 60 days of order date.

Once a sample has been submitted, no refunds are provided.